Returns & Exchanges

At Palmer’s, we stand behind the quality of our skin and hair care products; if you are not completely satisfied with your purchase, you may return it within 30 days for a full refund. Please ensure items are in their original packaging and were purchased directly from our official online store.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery.

• 3.
  Pack Your Items

  Securely place the products in their original box or a similar sturdy container, ensuring any liquid products are tightly sealed to prevent leaks.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt at our warehouse.